Shipping policy
Shipping & Delivery Policy
Last Updated: September 14, 2026
At Arlo Decor, we aim to provide a clear and reliable shipping experience for every order.
Order Processing
Orders are processed after the order has been successfully placed and payment has been confirmed.
Processing time may vary depending on product availability, order volume, and other operational circumstances.
If there is a significant delay in processing your order, we will make reasonable efforts to communicate the relevant information.
Shipping Methods
Available shipping options and applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping availability may vary depending on the delivery destination and the products included in the order.
Delivery Times
Estimated delivery times may vary depending on the destination, shipping method, product availability, carrier performance, weather, holidays, and other circumstances beyond our reasonable control.
Any applicable estimated delivery information will be provided during the shopping or checkout process.
Delivery estimates are not guaranteed unless specifically stated otherwise.
Shipping Costs
Applicable shipping charges, if any, will be displayed at checkout before the order is completed.
Customers are responsible for reviewing the final order total, including any applicable shipping charges, before completing the purchase.
Order Tracking
When tracking information is available, it may be provided to the customer after the order has been shipped.
Tracking updates are provided by the applicable shipping carrier and may take some time to appear after shipment.
Delayed or Lost Packages
If your order appears to be delayed, please check the tracking information provided.
If you believe your package has been lost or there is another delivery issue, please contact us with your order number so we can review the situation and provide appropriate assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If an order cannot be delivered because of incorrect or incomplete shipping information provided by the customer, additional shipping costs or other arrangements may apply where permitted.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
Please provide your order number and clear photographs of the damaged package and product when requested so we can review the issue.
Contact Us
If you have questions about shipping or delivery, please contact us:
Arlo Decor
Email: info@arlodecor.shop
Phone: (720) 657-6170
Website: arlodecor.shop